FAQs

Answers to all your questions.

General

How much does the InstaVoice Application cost?
The application is free.
I want to be able to use all of InstaVoice's features for visual voicemail and missed call alerts. How can I enable this?
You can enable this in your app settings. Go to Settings > Voicemail/Missed call settings or setup and follow the instructions. Voicemail/Missed Call enabling is dependent on your service provider as well as phone type. Kindly contact us directly if you have any concerns.
What is voicemail?
When someone calls you and you don’t answer, voicemail gives the caller the option to leave a voice message for you, which you can play and listen to at your convenience.
How much does Voicemail cost?
Voicemail is completely free for users of the app. Normal calling rates may apply for callers using regular phone lines.
How much does voicemail and voice messages cost for me to listen?
Nothing! Using the InstaVoice application, you can listen to messages as many times as you want – for free.
How do I turn on voicemail - it sounds great?
Most carriers enable this as an automatic feature. If you don't see voicemail available within the InstaVoice app, it's because some carriers restrict you from turning on this feature. You may have to call them to request the service.
What is the voicemail activation code for my carrier?
Click here to find the activation code specific to your carrier.
What is a missed call notification in InstaVoice?
If your carrier has allowed missed call notifications when your phone is busy or when you don't answer your call, you will get a missed call notification within the InstaVoice app.
How do I deactivate voicemail?
Click here in case you have uninstalled the App and want to get back to carrier voicemail or send us an email at support@instavoice.com
What is this Friends Screen?
Friends screen lists all your contacts, so that you can easily send voice messages to any of your friends. It also identifies contacts who are on InstaVoice.
What are these three tabs: Voicemails, Missed calls & Chats?
With a clean and simple layout for displaying different type of messages: voice mail, missed call and chats, Tabs make it easier to view and access new or old messages.
  • Voicemails: Users can now access all his or her received and sent voice mails listed from the latest to the oldest collated in a single screen. With a single tap, user can now listen to any of his or her voicemail
  • Missed Calls: All missed calls collated in an easy to view list. With a single click, user can call the user right back
  • Chats: All messages, including voicemail, missed call and InstaVoice chat messages, the user has received from each friend are listed down with an unread badge count. User can tap on any of the friends chat to go into the conversation screen and view the history of interaction or send an InstaVoice message.
What are the free credits?
Every user can send 50 free messages to any contact not using the InstaVoice app.
What are those crazy colors?
These crazy colors represent the type of message you send/receive:
Green - InstaVoice sent by you
Blue - InstaVoice received from your friend
Orange - Blogs message
Red - Voicemail message
Grey - Message to a Non InstaVoice friend

Sending a Voice Message

How do I compose a message before sending?
Click on the compose button (with the pencil icon) and select a friend to whom you want to send a message. On the conversation screen, click on the mic icon to record a voice message.
Who can I send an InstaVoice message to?
You can send an InstaVoice message to anyone. If they are also an InstaVoice user they can listen to the message for free using the InstaVoice application on their phone. If not, they will get a Voice SMS notification (charged by the carrier at normal messaging rates) that a message is available and they can listen to it, as well as reply back to you.
Can I reply to voice messages?
Of course! You can reply to any voice message you receive, including voicemail, directly from your InstaVoice phone application.
How do I change the recording time limit when I record a message?
Go to Settings to change the recording limits to 30 seconds, 1 minute or 2 minutes.
I liked a message and now I want to share it with many friends. How can I do that?
You can long tap on the message, and select "send via InstaVoice"; you will get a list of friends on InstaVoice with whom you can share this message.
Why am I unable to send more messages to my friend who isn't on InstaVoice?
For fair usage, there may be a limit set to the number of messages you can send to a non InstaVoice user. When that non InstaVoice user sends you a reply, the limit resets and you can send further messages.

Conversation Screen

Why are some messages on the left and some on the right?
InstaVoice shows the messages sent by you on the right, and messages received from your friend on the left
I don't want my location to be shared with every message I send. What do I do?
Go to Settings > Chat and disable sending location.
What are all those symbols when I long tap on a message?
These symbols indicate all of the things you can do with your message, including:
- Favorite
- Share a Voice Message
- Post as a Blog
- Post to Facebook (requires your permission)
- Post to Twitter (requires your permission)
- Delete

Groups

How to create a group?
On clicking the compose button, you are shown an option "New group". Tap on the new group option. You'll need to add at least two friends and specify a group name. Additionally, you can add a group picture.
How to edit a group?
In conversation screen, click on more option or info option > Edit group. Only owners of a group can edit a group.
How to leave a group?
In conversation screen, click on more option or info option > Leave group. Only members other than the owner of a group can leave a group.

Social Media Sharing

How can I share a message on my Facebook wall so that all my Facebook friends see it?
You need to first connect the InstaVoice App to Facebook. Go to Settings in the app and connect to Facebook. Once you are connected, long tap the message you did like to share and then click on the Facebook icon to share on Facebook.
How can I send a voice message to my Facebook friend?
You need to first connect the InstaVoice app to Facebook. Go to Settings in the app and connect to Facebook. Once you are connected, go to Friends > Facebook tab, and select your friend to send them a voice message.
How can I share a message on Twitter?
You need to first connect the InstaVoice app to Twitter. Go to Settings in the app and connect to Twitter. Once you are connected, long tap a message and share on Twitter.


Note: All features may not be available on the InstaVoice Windows app.

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